Sample Customer Service Resume Template

Sample Customer Service Resume Template Customer Service Resume Template The customer service resume template can be adapted to clearly show your own job-related experience. This sample customer service resume provides an easy-to-use structure and format for you to insert your own career information to develop a well written resume. Edit the customer service resume objective and profile summary examples to highlight your own strengths and skills, convince the employer of your suitability and get ready for the customer service job interview CUSTOMER SERVICE RESUME TEMPLATE YOUR FULL NAMEYour mailing addressYour phone numbersYour email address ObjectiveExamples:Seeking a customer service position in a well regarded company.A customer service role in a challenging environment.To obtain employment as a customer service specialist in a dynamic company. Objective StatementExample 1:An energetic customer service professional with solid experience providing diverse customer support in high volume call center environments. Strong problem-solving skills coupled with initiative and accuracy provide a first-rate experience for the customer and facilitate the development of strong customer relationships. A self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity targets. Example 2: A self-motivated professional with over X years experience in the customer service industry. Areas of strength include: Excellent organizational and communication skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex customer issues and implementing workable solutions. A strong sense of urgency ensures customer satisfaction and improved customer retention levels. The ability to assimilate information quickly facilitates in-depth product knowledge and the provi sion of outstanding customer service. Verified achievement of performance bench marks in all areas.Example 3:A results-orientated customer service specialist with X years experience. Relevant expertise includes: Strong track record of for building productive and positive relationships with diverse customers resulting in improved customer retention and loyalty. Proven ability to manage a high volume workload in a calm and constructive manner with a solid record of success in trouble shooting and problem resolution. A committed team member who consistently achieves customer service goals and adds significant value to the bottom line. Work ExperienceCustomer Service RepresentativeVericom Telecommunications Company, Newark, NJJanuary 2017 - Dateinteract with diverse customer base in person, online and by phoneprovide detailed information on services and products to customersrecommend service and product options to meet customer needsdemonstrate and instruct on productsopen new customer accountscomplete and process contracts schedule and follow up on installations and service callsmanage service, product and billing inquiries and complaintsconduct customer satisfaction surveys and generate business through follow upmaintain records of all customer interactions and transactionsproduce weekly reports for managementachieve performance objectives in all areas consistentlyCustomer Service AgentBrand Distributors, Newark, NJSeptember 2013 - November 2016performed customer verificationsentered, processed and expedited customer ordersprepared all email correspondence relating to customer servicesaddressed customer account q ueries and problemsmanaged product shipping issuesprovided ongoing support to customers EducationRamapo College, Mahwah, NJBA Social Science, 2012Diploma in Customer Relationship Management, 2013 Technical SkillsMS Office and ExcelCRM software - Siebel and SAPdata entry and collation skillsdigital platforms numeracy skills Core Competenciescommunication skillscustomer service orientationproblem-solvinginformation managementorganization and planning skillsaccuracypersuasive abilitystress tolerance ReferencesAvailable on request What is a good objective for a resume for customer service? Get inspired with these powerful customer service resume objective examples. Customer Service Duties and Responsibilities Include your own customer service job information into this free customer service resume template. Use the detailed job description at Customer Service Job Duties to help you. Your Customer Service Cover Letter Always send a well written cover letter with your resume. Use the sample Customer Service Cover Letter